Items Purchased On Sale Will Not Be Exchanged Or Returned.

Shipping charges for orders below Rs. 5,000 are Rs. 250 and above Rs. 5,000 are Rs. 320.

Refund policy

 

At Lakhany, we take pride in providing high-quality clothing and accessories to our customers. However, we understand that there may be times when a refund is necessary. To ensure transparency and fairness, we have established the following refund policy:

  • All refund requests must be made within 14 days of purchase.
  • Products must be returned in their original condition, unworn and with tags attached for a full refund.
  • Shipping and handling fees are non-refundable.
  • Refunds will be issued in the same form of payment used for the original purchase.

Please note that any item that has been worn, washed, or altered in any way cannot be returned. Additionally, we do not offer refunds on sale or clearance items.

To request a refund, please contact our customer service team at [contact information]. We will provide you with instructions on how to return your item(s) and process your refund once we receive your package.

We understand that purchasing clothing online can be challenging, which is why we offer free exchanges. If you receive an item that does not fit properly, please contact us and we will exchange it for a different size, free of charge.

We appreciate your understanding and cooperation in this matter. If you have any questions or concerns, please do not hesitate to contact us. Thank you for choosing Lakhany.

Disclaimer of Warranties: We make no representations or warranties of any kind, express or implied, regarding the operation of our website or the information, content, materials, or products included on our website.

Limitation of Liability: In no event shall Lakhany be liable for any damages arising from the use of our website or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

  • We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier company’s website details along with expected date of delivery.
  • Please note: some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees. Please make sure your shipping address is correct. In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.

VAT: Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government.

International Customer: International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.